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Welcome to Filtrete™ Parts
P.O. Box 3900 Peoria, IL 61612 webmaster@smartchoiceparts.com
Payment Methods
We gladly accept Visa, Mastercard, Discover, and American Express.
Guarantee
All Items carry a 30-day money back guarantee.
Privacy
See 'Privacy Policy' on the left menu.
Security
We have a secure server and provide a secure ordering environment. This means that
you can enter your personal information and credit card information directly online with
us, and that information will be immediately encrypted to assure maximum security of
all data.
If your browser does not support secure server ordering systems, you can place your
order via phone.
All Transactions will be on a secure web server throughout the shopping checkout process.
Web Browsers Supported
This Store has been tested using a wide variety of commonly used web browsers to verify
security and ease of use. In order to maintain a record of your 'shopping cart', it is necessary to
periodically send you a small file called a 'cookie'.
Please note our privacy policy, above. 'Cookies' are used only to track your order and must be
accepted for the process to function as designed.
Shipping
All Parts and Accessories orders will be processed for shipment within
two to three business days and received at your home within seven to ten days.
A $6.50 flat rate shipping and handling fee will be added to all
orders.
Sorry, at this time we can only accept orders electronically from the United States and Canada.
Taxes
Sales taxes will be estimated online based on a statewide rate and added to your order using
the shipping address that you provide. As we process your order, the correct exact local tax rate is computed.
This sales tax amount may vary slightly from that shown online, as some cities also charge local sales taxes,
which our electronic store can't include in tax estimates.
As required by law, all sales taxes are remitted to the appropriate local taxing authorities.
The Internet Tax Freedom Act prohibits new internet taxes, but does not exempt companies from the
need to comply with existing tax laws when doing business over the Internet. As we have physical presence
in all 50 states, we are, in fact, required to calculate, collect, and remit these sales taxes.
Canadian Orders
Orders from Canada will be processed and shipped by courier or parcel post from our Mississagua, Ontario location.
As Authorized Parts, Inc. is registered in all provinces, all applicable provincial sales taxes in addition to the Federal Goods and Services Tax, will be calculated, collected and remitted.
All prices, shipping and handling charges and calculated order value are shown in U.S. dollars. A Canadian currency exchange factor of 50% will be applied to all Canadian orders.
Order Inquiries
If you have questions about your order, you may reply to your order confirmation e-mail, or call 1-800-282-2886 Monday through Friday 8:00 AM to 7:30 PM CST. Saturday and Sunday from 10:00 AM to 6:30 PM CST. Please have your order number available to help expedite your call.
Canadian Orders: If you have questions about your order, you may reply to your order confirmation e-mail, or call 1-800-282-2886 Monday through Friday 8:00 AM to 7:00 PM EST.
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